My three-year-old grandson’s day was off to a rotten start. He couldn’t find his favorite shirt. The shoes he wanted to wear were too hot. He fussed and fumed at his grandmother and then sat down to cry. “Why are you so upset?” I asked. We talked for a while and after he calmed down, I gently inquired, “Have you been good for Grandma?” He looked thoughtfully at his shoes and responded, “No, I was bad. I’m sorry...”